Support Desk

The IMT Support Desk is here to assist the APU community in many areas, including gaining access to the university portal (, help with your APU Network Account (APU NetID), network access, or classroom support. The IMT Support Desk also has specialized equipment that can be checked out for class projects.

Visit to live chat with support staff, submit a request, check on existing requests, search for answers to common questions, or find out about other IMT services. The support desk is available by phone 24/7 at (626) 815-5050 or (866) APU-DESK (toll free), and by email at